Right of withdrawal

Delivery, Returns and Transfer of Risk

(1) Unless otherwise contractually agreed, ordered goods will be delivered to the address provided by the customer.

(2) For legal reasons, the return of food and food packaging is unfortunately not possible.

(3) Unless otherwise stated in the product description, all items offered by Ernst Rung AG on its website are ready for immediate dispatch. In this case, delivery will take place within 5 working days at the latest. The delivery period begins, in the case of payment in advance, on the day after the payment order is issued to the bank instructed with the transfer, and for all other payment methods, on the day after the conclusion of the contract. Should the end of the period fall on a Sunday or a public holiday at the place of delivery, the period ends on the next working day.

(4) Ernst Rung AG reserves the right to make a partial delivery if this appears advantageous for prompt processing and the partial delivery is not exceptionally unreasonable for the customer. Any additional costs incurred due to partial deliveries will not be charged to the customer.

(5) If Ernst Rung AG is not responsible for a permanent delivery impediment, in particular force majeure or non-delivery by its own suppliers, even though a corresponding hedging transaction was concluded in good time, it has the right to withdraw from the contract. The customer will be informed immediately and any payments received, in particular payments, will be reimbursed.

(6) If the customer is an entrepreneur, the risk of accidental loss and/or accidental deterioration of the goods passes to the customer upon handover, or in the case of dispatch, upon delivery of the goods to the selected service provider.